Accessible Seats / Wheelchair Space
Accessible seats and spaces for wheelchair seats are available for individual games. Fans purchasing accessible seats may purchase three additional seats adjacent to their wheelchair space. Depending on availability, seats for additional guests will be located as close as possible to the wheelchair space. These tickets may be purchased in advance by calling the ticket office at (502) 852-5151 or (502) 852-5863.
Season ticket holders having temporary disabilities may call the ticket office in advance to obtain temporary seating in the handicapped accessible space if needed.
Guests who need to exchange a non-accessible seat for a wheelchair space or accessible seats should call the ticket office in advance to arrange for their special needs. These exchanges will be made on a first call, first served basis and will depend on ticket availability. For more information call the ticket office at (502) 852-5151.
Accessible Shuttle Service
Cardinal Stadium provides golf carts throughout the stadium Bronze and Purple lots for patron assistance to and from the stadium for every home game. These golf carts will help fans with accessibility needs make the trip from the parking lot to the stadium gates. The carts are designed to transport One Customer and One Companion. Fans parking in any of the Purple lots should walk to the west drive lane, which runs parallel to the train tracks, to find the Accessibility Shuttle Service. Fans can find the golf carts at Gate 5 at the end of the game for transport back to their vehicle.
Elevators are located on the East and West sides of the stadium, inside the four (4) towers. Elevators on the East side of the stadium are available only to handicapped patrons, persons with private suites, and PNC Club access. Elevators on the West side of the stadium are available only to persons with the tickets or credentials to enter the Angel’s Envy Club, private suites, or press area. Elevator 5 at Gate 8 will be limited to working members of the media, the coaching staff five (5) minutes before the start of the game, the end of the first half, the beginning of the second half and after the conclusion of the game. Seats on the UPS Flight Deck are accessible to handicapped patrons via designated elevator located inside Gate 2A. Elevators in the North End are available to patrons with tickets to the Pepsi club or sections 238-246. All ramps to all seats are ADA accessible.
Fan Assistance – Wheelchair Assistance inside Cardinal Stadium
Wheelchair assistance will be available for all University of Louisville home games for fans needing assistance to get from the stadium entry gates to the concourse/vomitory near where they are seated. Fans are able to connect with the nearest usher/security guard at every stadium gate and ask for assistance. Fan Assistance staff will arrive with a wheelchair and provide assistance to the fan in need. This service will be provided both before and after U of L football games. Fans just need to contact the stadium at 502.852.0083 prior to leaving for the Fan Assistance staff to return to meet the fan and provide a ride back to either the Accessible Shuttle Service golf carts at Gate 5 or the nearest stadium exit gate. Be advised, this staff will not leave the stadium. Fans that are in need of assistance to their vehicle in either the Bronze or Purple parking lots will need to utilize the Accessible Shuttle Service golf carts located at Gate 5.
Patrons with wheelchairs that are not assigned a seat in a specific wheelchair section should park their wheel chairs in the nearest wheelchair seating section and check it in with the volunteer usher where it will be stored during the event. The stadium does not recommend leaving wheelchairs unattended on the inner concourse during the event.
For all University of Louisville home football games parking in handicapped spaces requires a valid permit with matching space number in an assigned lot. Any vehicle parked in an incorrect space is subject to removal. All handicapped spaces are reserved and not available to visitors at home football games. For other events vehicles displaying a valid handicapped credential may park in available handicapped parking spaces on a first come basis. Vehicles parked in a handicapped space without a valid permit will be removed at the owner’s expense.
Additional handicapped parking is available at the Floyd Street parking garage located at 2126 South Floyd Street. The Park and Ride Shuttle service will provide wheelchair accessible transport for handicapped fans from the garage to the stadium bus lane (located near Gate 3). The Park and Ride Shuttles run three (3) hrs before kick-off and up to two (2) hrs after the completion of the game. For example, for a 12:00 noon game, the Park and Ride Shuttles will start at 9:00 am.